Privacy Policy

Effective Date: February 21, 2025

Dart Moving Services ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS or other digital channels. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information in the following ways:

A. Personal Information:

Name, phone number, email address, and physical address.
Payment information (processed securely through third-party providers).
Any other information you voluntarily provide.

B. Non-Personal Information:

Device and browsing information (such as IP address, browser type, and cookies).
Log data and usage analytics for service improvements.

2. How We Use Your Information

We use the collected information to:

Provide and improve our moving services.
Communicate with you, including responding to inquiries and sending service updates.
Send appointment reminders, confirmations, and follow-ups via SMS, email, or calls.
Ensure compliance with A2P (Application-to-Person) messaging regulations.
Enhance security and prevent fraudulent activity.
Comply with legal obligations and enforce our terms of service.

3. SMS Communication & A2P Compliance

By providing your phone number, you consent to receive SMS communications regarding your service requests, updates, and promotional offers. We comply with A2P messaging standards, ensuring:

Messages are sent only with your consent.
You can opt out at any time by replying "STOP" to any message.
No unsolicited messages will be sent.
We do not share or sell your phone number to third parties.

4. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure data encryption.
Access controls and authentication procedures.
Regular security audits and compliance checks.

5. Data Sharing and Third-Party Disclosure

Dart Moving Services does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: Trusted third-party vendors assisting in delivering our services (e.g., payment processors, logistics partners) with strict confidentiality agreements.
Legal Requirements: When required by law, such as in response to legal requests or law enforcement inquiries.
Business Transfers: In the event of a merger, sale, or asset transfer, only as necessary to continue providing services.

6. Your Rights and Choices

Access & Update: You may request access to, correction of, or deletion of your personal data by contacting us.
Opt-Out: You can opt out of promotional communications by clicking "unsubscribe" in emails or replying "STOP" to SMS messages.
Cookies & Tracking: You can manage cookie preferences through your browser settings.

7. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take appropriate action to remove the data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated "Effective Date." We encourage you to review the policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us at:

Dart Moving Services
Phone: 571-365-6826
Email: dartmovingservices@gmail.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as outlined above.